Third-party vendor to conduct scheduled maintenance on our Support ticketing system 23 August, 2023

Scheduled Maintenance Report for Learnosity

Completed

The scheduled maintenance has been completed.

Posted Aug 24, 2023 - 01:01 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 23, 2023 - 19:00 EDT

Scheduled

Between August 23, 2023, 19:00 UTC and August 24, 2023, 01:00 UTC, Zendesk will be conducting maintenance that affects our support system instance. Per Zendesk:

>[Customers] will experience a maximum of two separate service disruptions totalling 5-10 minutes at some time within [the scheduled] window.

Posted Aug 16, 2023 - 15:12 EDT

This scheduled maintenance affected: GLOBAL || Administration (Support ticketing system, Guided help site).