All Systems Operational

About This Site

Welcome to the Learnosity API & Infrastructure status page. This page is designed to give you real-time information on the current status of Learnosity APIs, grouped by functionality and region.

Learnosity currently hosts in the following regions:

USA - based in AWS US-EAST-1 (Virginia, USA), and a small subet of services in AWS US-WEST-1 (Oregon, USA). This is the hosting location for all APIs and infrastructure served by API endpoints at *.learnosity.com or *-va.learnosity.com and *-or.learnosity.com, as well as all hosted sites provided by Learnosity (e.g. author.learnosity.com, porter.learnosity.com etc.)

Australia is our primary hosted Australia & Asia Pacific region - based in AWS AP-SOUTHEAST-2 (Sydney, Australia). This is the hosting location for all APIs and infrastructure served by API endpoints at *-au.learnosity.com.

Ireland is our primary hosted Europe, Middle East & Africa region - based in AWS EU-WEST-1 (Dublin, Ireland). This is the hosting location for all APIs and infrastructure served by API endpoints at *-ie.learnosity.com.

Uptime over the past 90 days. View historical uptime.
GLOBAL || Administration Operational
GLOBAL Administration (Summary) Operational
Learnosity Console Operational
Support ticketing system Operational
Guided help site Operational
Documentation reference site Operational
China Accelerator Operational
AMER || Authoring Operational
AMER Authoring (Summary) Operational
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of images/audio/video Operational
Logging in (author site) Operational
AMER || Assessment Operational
AMER Assessment (Summary) Operational
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of Enhanced Math question types Operational
Processing and availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
AMER || Analytics Operational
AMER Analytics (Summary) Operational
Loading and rendering of reports Operational
Availability of session information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
AMER || Data Centric Operational
AMER Data Centric (Summary) Operational
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
APAC || Authoring Operational
APAC Authoring (Summary) Operational
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of Images/Audio/Video Operational
Logging in (author site) Operational
APAC || Assessment Operational
APAC Assessment (Summary) Operational
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of Enhanced Math question types Operational
Processing and availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
APAC || Analytics Operational
APAC Analytics (Summary) Operational
Loading and rendering of reports Operational
Availability of session information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
APAC || Data Centric Operational
APAC Data Centric (Summary) Operational
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
EMEA || Authoring Operational
EMEA Authoring (Summary) Operational
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of Images/Audio/Video Operational
Logging in (author site) Operational
EMEA || Assessment Operational
EMEA Assessment (Summary) Operational
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of clozeformulaV2/"Math" question type Operational
Processing & availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
EMEA || Analytics Operational
EMEA Analytics (Summary) Operational
Loading and rendering of reports Operational
Availability of session Information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
EMEA || Data Centric Operational
EMEA Data Centric (Summary) Operational
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 2, 2026

Issue affecting Enhanced Math scoring in the US-East-1 region
Resolved - As of 19:45 UTC, we have resolved the issue affecting Enhanced Math Scoring in the US-East-1 region. All APIs and services are functioning normally.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.
Oct 2, 15:52 EDT
Monitoring - As of 19:00 UTC, we have not seen delays in the Enhanced Math Scoring service for some time and will now enter a monitoring phase. We will continue to monitor for 30 minutes before resolving the issue.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.
Oct 2, 15:10 EDT
Identified - As of 18:30 UTC, we have identified a scaling issue for the Enhanced Math Scoring service and are working to resolve the problem. All sessions continue to be captured without data loss and all other API are operating normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.
Oct 2, 14:30 EDT
Investigating - As of 16:45 UTC, we began experiencing very low numbers of scoring delays with our Enhanced Math Scoring service in the US-East-1 region. All sessions were scored, and no data loss occurred. No other APIs are affected. We're investigating ongoing delays limited to this service.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Oct 2, 14:08 EDT

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

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