All Systems Operational

About This Site

Welcome to the Learnosity API & Infrastructure status page. This page is designed to give you real-time information on the current status of Learnosity APIs, grouped by functionality and region.

Learnosity currently hosts in the following regions:

USA - based in AWS US-EAST-1 (Virginia, USA), and a small subet of services in AWS US-WEST-1 (Oregon, USA). This is the hosting location for all APIs and infrastructure served by API endpoints at *.learnosity.com or *-va.learnosity.com and *-or.learnosity.com, as well as all hosted sites provided by Learnosity (e.g. author.learnosity.com, porter.learnosity.com etc.)

Australia is our primary hosted Australia & Asia Pacific region - based in AWS AP-SOUTHEAST-2 (Sydney, Australia). This is the hosting location for all APIs and infrastructure served by API endpoints at *-au.learnosity.com.

Ireland is our primary hosted Europe, Middle East & Africa region - based in AWS EU-WEST-1 (Dublin, Ireland). This is the hosting location for all APIs and infrastructure served by API endpoints at *-ie.learnosity.com.

Uptime over the past 90 days. View historical uptime.
GLOBAL || Administration Operational
GLOBAL Administration (Summary) Operational
Learnosity Console Operational
Support ticketing system Operational
Guided help site Operational
Documentation reference site Operational
China Accelerator Operational
LTS Remapping of Sunset Versions Operational
Learnosity Demos Site Operational
AMER || Authoring Operational
AMER Authoring (Summary) Operational
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of images/audio/video Operational
Logging in (author site) Operational
Use of Item Pools Operational
AMER || Assessment Operational
AMER Assessment (Summary) Operational
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of Enhanced Math question types Operational
Processing and availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
AMER || Analytics Operational
AMER Analytics (Summary) Operational
Loading and rendering of reports Operational
Availability of session information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
AMER || Data Centric Operational
AMER Data Centric (Summary) Operational
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
Creation and editing of Local Device Assessment packages Operational
APAC || Authoring Operational
APAC Authoring (Summary) Operational
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of Images/Audio/Video Operational
Logging in (author site) Operational
Use of Item Pools Operational
APAC || Assessment Operational
APAC Assessment (Summary) Operational
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of Enhanced Math question types Operational
Processing and availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
APAC || Analytics Operational
APAC Analytics (Summary) Operational
Loading and rendering of reports Operational
Availability of session information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
APAC || Data Centric Operational
APAC Data Centric (Summary) Operational
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
Creation and editing of Local Device Assessment packages Operational
EMEA || Authoring Operational
EMEA Authoring (Summary) Operational
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of Images/Audio/Video Operational
Logging in (author site) Operational
Use of Item Pools Operational
EMEA || Assessment Operational
EMEA Assessment (Summary) Operational
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of clozeformulaV2/"Math" question type Operational
Processing & availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
EMEA || Analytics Operational
EMEA Analytics (Summary) Operational
Loading and rendering of reports Operational
Availability of session Information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
EMEA || Data Centric Operational
EMEA Data Centric (Summary) Operational
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
Creation and editing of Local Device Assessment packages Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

Issue affecting Item Pools in all regions.
Resolved - As of 20:10 UTC, we have seen no further issues with Item Pool or Local Device Assessment package creation or update. We're resolving this incident and will continue to investigate the root cause of the degraded performance.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.
Oct 26, 16:10 EDT
Monitoring - As of 19:30 UTC, Item Pool and Local Device Assessment creation has seen normal throughput for approximately 30 minutes. We will now enter an additional period of monitoring to ensure stability.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.
Oct 26, 15:31 EDT
Update - As of 19:00 UTC, we are continuing to investigate degraded performance when creating or editing Item Pools orx Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.
Oct 26, 15:01 EDT
Update - As of 18:30 UTC, we are investigating degraded performance when creating and editing Item Pools. We're also investigating an as-of-yet unconfirmed tangential issue possibly affecting creation and editing of Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.
Oct 26, 14:34 EDT
Investigating - As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Oct 26, 14:05 EDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Learnosity Demos Site – Temporary Maintenance
Resolved - We have completed the maintenance to address the critical PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619, commonly known as PHP2Shell. All PHP services have been rebuilt using the official PHP 8.3.36 release. We have found no evidence of any attacks reaching our systems, and the Learnosity Demos site has been restored to service.

Please contact us if you have any questions or concerns.
Oct 22, 09:42 EDT
Identified - The Learnosity Demos site has been temporarily taken offline as a precautionary measure while we address recently disclosed critical vulnerabilities in PHP (CVE-2026-109618 and CVE-2026-109619).

We are working to restore access as soon as the necessary security updates have been applied and verified.

This maintenance is limited to the Demos site and does not affect Learnosity's production APIs or services.
Oct 21, 10:10 EDT

Oct 21, 2026

Oct 20, 2026

Enhanced Math scoring experiencing delays n the US-East-1 region
Resolved - As of 18:00 UTC, after a long period of additional monitoring without further issue, we are resolved this incident affecting Enhanced Math Scoring in US-East-1.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.
Oct 20, 14:17 EDT
Monitoring - As of 15:45 UTC, mitigation measures have successfully kept the submission queue clear, and scoring has continued to operate normally. Submissions received during the period of degraded performance were captured, and no data was lost. All other APIs remain operational.

We are continuing to investigate the root cause and will share an incident postmortem once our investigation is complete. In the meantime, we are entering an additional monitoring period to confirm continued stability before closing the incident.
Oct 20, 11:51 EDT
Update - As of 15:00 UTC, we are still investigating the short-lived degraded performance of our Enhanced Math Scoring service, but have not seen significant errors or delays for more than an hour. The backlog of sessions awaiting scoring cleared quickly, and submissions continue to be scored normally. All other APIs remain unaffected.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.
Oct 20, 11:04 EDT
Investigating - As of 13:20 UTC, we started seeing scoring delays with our Enhanced Math Scoring service in the US-East-1 region. No data loss has been observed and all sessions have ultimately been scored. As a knock-on effect, the Data API Scoring endpoint is experiencing intermittent availability issues. No authoring or assessment delivery has been affected.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Oct 20, 10:16 EDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

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