All Systems Operational

About This Site

Welcome to the Learnosity API & Infrastructure status page. This page is designed to give you real-time information on the current status of Learnosity APIs, grouped by functionality and region.

Learnosity currently hosts in the following regions:

USA - based in AWS US-EAST-1 (Virginia, USA), and a small subet of services in AWS US-WEST-1 (Oregon, USA). This is the hosting location for all APIs and infrastructure served by API endpoints at *.learnosity.com or *-va.learnosity.com and *-or.learnosity.com, as well as all hosted sites provided by Learnosity (e.g. author.learnosity.com, porter.learnosity.com etc.)

Australia is our primary hosted Australia & Asia Pacific region - based in AWS AP-SOUTHEAST-2 (Sydney, Australia). This is the hosting location for all APIs and infrastructure served by API endpoints at *-au.learnosity.com.

Ireland is our primary hosted Europe, Middle East & Africa region - based in AWS EU-WEST-1 (Dublin, Ireland). This is the hosting location for all APIs and infrastructure served by API endpoints at *-ie.learnosity.com.

Uptime over the past 90 days. View historical uptime.
GLOBAL || Administration Operational
90 days ago
100.0 % uptime
Today
GLOBAL Administration (Summary) Operational
90 days ago
100.0 % uptime
Today
Learnosity Console Operational
Support ticketing system Operational
Guided help site Operational
Documentation reference site Operational
China Accelerator Operational
AMER || Authoring Operational
90 days ago
100.0 % uptime
Today
AMER Authoring (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of images/audio/video Operational
Logging in (author site) Operational
AMER || Assessment Operational
90 days ago
100.0 % uptime
Today
AMER Assessment (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of clozeformulaV2/"Math" question type Operational
Processing and availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
AMER || Analytics Operational
90 days ago
100.0 % uptime
Today
AMER Analytics (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports Operational
Availability of session information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
AMER || Data Centric Operational
90 days ago
100.0 % uptime
Today
AMER Data Centric (Summary) Operational
90 days ago
100.0 % uptime
Today
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
APAC || Authoring Operational
90 days ago
100.0 % uptime
Today
APAC Authoring (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of Images/Audio/Video Operational
Logging in (author site) Operational
APAC || Assessment Operational
90 days ago
100.0 % uptime
Today
APAC Assessment (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of clozeformulaV2/"Math" question type Operational
Processing and availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
APAC || Analytics Operational
90 days ago
100.0 % uptime
Today
APAC Analytics (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports Operational
Availability of session information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
APAC || Data Centric Operational
90 days ago
100.0 % uptime
Today
APAC Data Centric (Summary) Operational
90 days ago
100.0 % uptime
Today
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
EMEA || Authoring Operational
90 days ago
100.0 % uptime
Today
EMEA Authoring (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view Operational
Loading and rendering of Item/Activity Edit view Operational
Loading and rendering of Question Edit view Operational
Creating and saving of Items/Activities/Tags Operational
Creating and saving of Tag Hierarchies (author site) Operational
Creating and saving of Math Question Generation question type Operational
Searching Items/Activities/Tags Operational
Uploading of Images/Audio/Video Operational
Logging in (author site) Operational
EMEA || Assessment Operational
90 days ago
100.0 % uptime
Today
EMEA Assessment (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI Operational
Loading and rendering of Items/Questions/Features Operational
Saving of student responses Operational
Branching/Adaptive services Operational
Self-Hosted Adaptive services Operational
Dynamic Content generation Operational
Sending and receiving Live Activity Status by User report events Operational
Uploading of rich student responses (audio/images/files) Operational
Scoring of clozeformulaV2/"Math" question type Operational
Processing & availability of rich student responses (audio/images/files) Operational
Loading, rendering and capture of student annotations Operational
EMEA || Analytics Operational
90 days ago
100.0 % uptime
Today
EMEA Analytics (Summary) Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports Operational
Availability of session Information Operational
Tag-based reports Operational
Progress-based reports Operational
Large-scale group reports Operational
Live Progress (Live Activity by User) report Operational
Learning Outcome report Operational
Adaptive session information Operational
Subscore calculation Operational
LTI grade passback Operational
EMEA || Data Centric Operational
90 days ago
100.0 % uptime
Today
EMEA Data Centric (Summary) Operational
90 days ago
100.0 % uptime
Today
Creation of sessions Operational
Creation of Item Pools Operational
Updating session response scores Operational
Scoring endpoint Operational
Creation of report data sets Operational
Firehose Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 15, 2026

No incidents reported today.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Issue affecting availability of recent session data for a minority of customers in the US-East-1 region.
Resolved - As of 7:00 UTC, we've concluded our monitoring and confirmed that all new requests are behaving as expected. We are closing this record and will continue to work with affected customers directly to confirm that all recent sessions are accessible.

Please reach out if you have any questions or concerns.
Jan 12, 14:10 EST
Identified - As of 5:30 UTC, we've identified and corrected a load balancing configuration affecting database reads and writes for a very small number of US-only customers with consumers in the US-East-1 region.

- All new sessions will behave as expected.
- Read requests seeking data on sessions created prior to 23:00 UTC yesterday will also now behave correctly.
- We are working on restoring sessions recently affected

While all APIs continue to function normally, this update identifies service areas that may temporarily have limited access to recently saved or submitted sessions.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.
Jan 12, 12:52 EST
Investigating - As of 4:30 UTC, we are currently investigating an issue that may result in temporary session unavailability for a small number of US-only customers. We can confirm that no session data has been lost, and we are working to restore the affected sessions as quickly as possible.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Jan 12, 12:06 EST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

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