All Systems Operational

About This Site

Welcome to the Learnosity API & Infrastructure status page. This page is designed to give you real-time information on the current status of Learnosity APIs, grouped by functionality and region.

Learnosity currently hosts in the following regions:

USA - based in AWS US-EAST-1 (Virginia, USA), and a small subet of services in AWS US-WEST-1 (Oregon, USA). This is the hosting location for all APIs and infrastructure served by API endpoints at *.learnosity.com or *-va.learnosity.com and *-or.learnosity.com, as well as all hosted sites provided by Learnosity (e.g. author.learnosity.com, porter.learnosity.com etc.)

Australia is our primary hosted Australia & Asia Pacific region - based in AWS AP-SOUTHEAST-2 (Sydney, Australia). This is the hosting location for all APIs and infrastructure served by API endpoints at *-au.learnosity.com.

Ireland is our primary hosted Europe, Middle East & Africa region - based in AWS EU-WEST-1 (Dublin, Ireland). This is the hosting location for all APIs and infrastructure served by API endpoints at *-ie.learnosity.com.

GLOBAL || Administration
Operational
90 days ago
100.0 % uptime
Today
GLOBAL Administration (Summary)
Operational
90 days ago
100.0 % uptime
Today
Learnosity Console
Operational
Support ticketing system
Operational
Guided help site
Operational
Documentation reference site
Operational
China Accelerator
Operational
AMER || Authoring
Operational
90 days ago
100.0 % uptime
Today
AMER Authoring (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view
Operational
Loading and rendering of Item/Activity Edit view
Operational
Loading and rendering of Question Edit view
Operational
Creating and saving of Items/Activities/Tags
Operational
Creating and saving of Tag Hierarchies (author site)
Operational
Searching Items/Activities/Tags
Operational
Uploading of images/audio/video
Operational
Logging in (author site)
Operational
AMER || Assessment
Operational
90 days ago
100.0 % uptime
Today
AMER Assessment (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI
Operational
Loading and rendering of Items/Questions/Features
Operational
Saving of student responses
Operational
Branching/Adaptive services
Operational
Self-Hosted Adaptive services
Operational
Dynamic Content generation
Operational
Sending and receiving Live Activity Status by User report events
Operational
Uploading of rich student responses (audio/images/files)
Operational
Processing and availability of rich student responses (audio/images/files)
Operational
Loading, rendering and capture of student annotations
Operational
AMER || Analytics
Operational
90 days ago
100.0 % uptime
Today
AMER Analytics (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports
Operational
Availability of session information
Operational
Tag-based reports
Operational
Progress-based reports
Operational
Large-scale group reports
Operational
Live Progress (Live Activity by User) report
Operational
Learning Outcome report
Operational
Adaptive session information
Operational
Subscore calculation
Operational
LTI grade passback
Operational
AMER || Data Centric
Operational
90 days ago
100.0 % uptime
Today
AMER Data Centric (Summary)
Operational
90 days ago
100.0 % uptime
Today
Creation of sessions
Operational
Creation of Item Pools
Operational
Updating session response scores
Operational
Scoring endpoint
Operational
Creation of report data sets
Operational
Firehose
Operational
APAC || Authoring
Operational
90 days ago
100.0 % uptime
Today
APAC Authoring (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view
Operational
Loading and rendering of Item/Activity Edit view
Operational
Loading and rendering of Question Edit view
Operational
Creating and saving of Items/Activities/Tags
Operational
Creating and saving of Tag Hierarchies (author site)
Operational
Searching Items/Activities/Tags
Operational
Uploading of Images/Audio/Video
Operational
Logging in (author site)
Operational
APAC || Assessment
Operational
90 days ago
100.0 % uptime
Today
APAC Assessment (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI
Operational
Loading and rendering of Items/Questions/Features
Operational
Saving of student responses
Operational
Branching/Adaptive services
Operational
Self-Hosted Adaptive services
Operational
Dynamic Content generation
Operational
Sending and receiving Live Activity Status by User report events
Operational
Uploading of rich student responses (audio/images/files)
Operational
Processing and availability of rich student responses (audio/images/files)
Operational
Loading, rendering and capture of student annotations
Operational
APAC || Analytics
Operational
90 days ago
100.0 % uptime
Today
APAC Analytics (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports
Operational
Availability of session information
Operational
Tag-based reports
Operational
Progress-based reports
Operational
Large-scale group reports
Operational
Live Progress (Live Activity by User) report
Operational
Learning Outcome report
Operational
Adaptive session information
Operational
Subscore calculation
Operational
LTI grade passback
Operational
APAC || Data Centric
Operational
90 days ago
100.0 % uptime
Today
APAC Data Centric (Summary)
Operational
90 days ago
100.0 % uptime
Today
Creation of sessions
Operational
Creation of Item Pools
Operational
Updating session response scores
Operational
Scoring endpoint
Operational
Creation of report data sets
Operational
Firehose
Operational
EMEA || Authoring
Operational
90 days ago
100.0 % uptime
Today
EMEA Authoring (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view
Operational
Loading and rendering of Item/Activity Edit view
Operational
Loading and rendering of Question Edit view
Operational
Creating and saving of Items/Activities/Tags
Operational
Creating and saving of Tag Hierarchies (author site)
Operational
Searching Items/Activities/Tags
Operational
Uploading of Images/Audio/Video
Operational
Logging in (author site)
Operational
EMEA || Assessment
Operational
90 days ago
100.0 % uptime
Today
EMEA Assessment (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI
Operational
Loading and rendering of Items/Questions/Features
Operational
Saving of student responses
Operational
Branching/Adaptive services
Operational
Self-Hosted Adaptive services
Operational
Dynamic Content generation
Operational
Sending and receiving Live Activity Status by User report events
Operational
Uploading of rich student responses (audio/images/files)
Operational
Processing & availability of rich student responses (audio/images/files)
Operational
Loading, rendering and capture of student annotations
Operational
EMEA || Analytics
Operational
90 days ago
100.0 % uptime
Today
EMEA Analytics (Summary)
Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports
Operational
Availability of session Information
Operational
Tag-based reports
Operational
Progress-based reports
Operational
Large-scale group reports
Operational
Live Progress (Live Activity by User) report
Operational
Learning Outcome report
Operational
Adaptive session information
Operational
Subscore calculation
Operational
LTI grade passback
Operational
EMEA || Data Centric
Operational
90 days ago
100.0 % uptime
Today
EMEA Data Centric (Summary)
Operational
90 days ago
100.0 % uptime
Today
Creation of sessions
Operational
Creation of Item Pools
Operational
Updating session response scores
Operational
Scoring endpoint
Operational
Creation of report data sets
Operational
Firehose
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Resolved - As of 17:45 UTC, we are no longer experiencing issues with Support tickets loading, and are calling this third-party issue resolved.
Sep 14, 13:45 EDT
Investigating - As of 14:30 UTC, we are currently seeing a partial outage in our third-party ticketing system. Zendesk status doesn't currently reflect an issue, but the ability to load or create support tickets may be affected.

Learnosity Support is actively monitoring the issue, and will follow on with an update and resolution as soon as possible.

Sep 14, 10:38 EDT
Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023
Resolved - As of 19:20 UTC, our third-party support vendor states that no issues are affecting Learnosity Support. (One incident remains active but is not thought to affect the Learnosity Support ticketing system.) We are resolving this incident but will reopen if we are affected.

Please reach out if you have any questions or concerns.

Sep 11, 15:26 EDT
Monitoring - As of 19:00 UTC, our ticketing system vendor is reporting an ongoing incident affecting performance of the Learnosity Help ticketing system.

We will continue to monitor and report progress as we become aware of changes.

Sep 11, 15:06 EDT