All Systems Operational

About This Site

Welcome to the Learnosity API & Infrastructure status page. This page is designed to give you real-time information on the current status of Learnosity APIs, grouped by functionality and region.

Learnosity currently hosts in the following regions:

USA - based in AWS US-EAST-1 (Virginia, USA), and a small subet of services in AWS US-WEST-1 (Oregon, USA). This is the hosting location for all APIs and infrastructure served by API endpoints at *.learnosity.com or *-va.learnosity.com and *-or.learnosity.com, as well as all hosted sites provided by Learnosity (e.g. author.learnosity.com, porter.learnosity.com etc.)

Australia is our primary hosted Australia & Asia Pacific region - based in AWS AP-SOUTHEAST-2 (Sydney, Australia). This is the hosting location for all APIs and infrastructure served by API endpoints at *-au.learnosity.com.

Ireland is our primary hosted Europe, Middle East & Africa region - based in AWS EU-WEST-1 (Dublin, Ireland). This is the hosting location for all APIs and infrastructure served by API endpoints at *-ie.learnosity.com.

USA || Authoring ? Operational
Loading & Rendering of Item / Activity List View   Operational
Loading & Rendering of Item / Activity Edit View   Operational
Loading & Rendering of Question Edit View   Operational
Saving of Items / Activities / Tags (Author API)   Operational
Uploading of Images / Audio / Video   Operational
Hierarchy Browsing   Operational
Logging in (Author Site)   Operational
Loading & Saving Items & Activities (Legacy Author Site)   Operational
Loading & Adding of Tags (Author Site)   Operational
USA || Assessment ? Operational
Loading & Rendering of Questions UI   Operational
Loading & Rendering of Assessment UI   Operational
Fetching of Items from Learnosity infrastructure   Operational
Saving of Student responses   Operational
Adaptive Services   Operational
Dynamic Content Generation   Operational
Sending & Receiving Events API events   Operational
Uploading of Rich student responses (Audio/Images/Files)   Operational
Processing & availability of Rich student responses (Audio/Images/Files)   Operational
USA || Analytics ? Operational
Loading & Rendering of Reports   Operational
Tag based Reporting   Operational
Progress based Reporting   Operational
Large Scale Group Reports   Operational
Availability of Session Information   Operational
Subscore calculation   Operational
Adaptive session information   Operational
LTI Grade Passback   Operational
Loading & Rendering of Reports   Operational
USA || Data Centric ? Operational
Creation of Questions / Items / Activities / Tags   Operational
Fetching of Questions / Items / Activities / Tags   Operational
Fetching of Session information   Operational
Creation of Sessions   Operational
Creation of Item Pools   Operational
Uploading of Image / Audio / Video Assets   Operational
Updating Session Scores   Operational
Scoring   Operational
Creation of Group Reports   Operational
USA || Miscellaneous ? Operational
LTI Tool Provider   Operational
Australia || Authoring ? Operational
Loading & Rendering of Item / Activity List View   Operational
Loading & Rendering of Item / Activity Edit View   Operational
Loading & Rendering of Question Edit View   Operational
Saving of Items / Activities / Tags (Author API)   Operational
Uploading of Images / Audio / Video   Operational
Hierarchy Browsing   Operational
Australia || Assessment ? Operational
Loading & Rendering of Questions UI   Operational
Loading & Rendering of Assessment UI   Operational
Fetching of Items from Learnosity infrastructure   Operational
Saving of Student responses   Operational
Adaptive Services   Operational
Dynamic Content Generation   Operational
Sending & Receiving Events API events   Operational
Uploading of Rich student responses (Audio/Images/Files)   Operational
Processing & availability of Rich student responses (Audio/Images/Files)   Operational
Australia || Analytics ? Operational
Loading & Rendering of Reports   Operational
Tag based Reporting   Operational
Progress based Reporting   Operational
Large Scale Group Reports   Operational
Availability of Session Information   Operational
Subscore calculation   Operational
Adaptive session information   Operational
LTI Grade Passback   Operational
Australia || Data Centric ? Operational
Creation of Questions / Items / Activities / Tags   Operational
Fetching of Questions / Items / Activities / Tags   Operational
Fetching of Session information   Operational
Creation of Sessions   Operational
Creation of Item Pools   Operational
Uploading of Image / Audio / Video Assets   Operational
Updating Session Scores   Operational
Scoring   Operational
Creation of Group Reports   Operational
Ireland || Authoring ? Operational
Loading & Rendering of Item / Activity List View   Operational
Loading & Rendering of Item / Activity Edit View   Operational
Loading & Rendering of Question Edit View   Operational
Saving of Items / Activities / Tags (Author API)   Operational
Uploading of Images / Audio / Video   Operational
Hierarchy Browsing   Operational
Ireland || Assessment ? Operational
Loading & Rendering of Questions UI   Operational
Loading & Rendering of Assessment UI   Operational
Fetching of Items from Learnosity infrastructure   Operational
Saving of Student responses   Operational
Adaptive Services   Operational
Dynamic Content Generation   Operational
Sending & Receiving Events API events   Operational
Uploading of Rich student responses (Audio/Images/Files)   Operational
Processing & availability of Rich student responses (Audio/Images/Files)   Operational
Ireland || Analytics ? Operational
Loading & Rendering of Reports   Operational
Tag based Reporting   Operational
Progress based Reporting   Operational
Large Scale Group Reports   Operational
Availability of Session Information   Operational
Subscore calculation   Operational
Adaptive session information   Operational
LTI Grade Passback   Operational
Loading & Rendering of Reports   Operational
Ireland || Data Centric ? Operational
Creation of Questions / Items / Activities / Tags   Operational
Fetching of Questions / Items / Activities / Tags   Operational
Fetching of Session information   Operational
Creation of Sessions   Operational
Creation of Item Pools   Operational
Uploading of Image / Audio / Video Assets   Operational
Updating Session Scores   Operational
Scoring   Operational
Creation of Group Reports   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2018

No incidents reported today.

Sep 24, 2018

No incidents reported.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018
Resolved - As of 8:30pm UTC, We are have resolved the issue causing an increase in latency on saves to the Itembank using the Author API in all regions.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalised any next steps or preventative measures required.

Please reach out if you have any questions or concerns.
Sep 20, 15:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 15:36 EDT
Investigating - As of 8:15pm UTC, We are currently experiencing an increase in latency on saves to the Itembank using the Author API in all regions.

During this period, users may experience slower than usual save times, or in some cases see a 504 Gateway timeout response to a save request. In these cases, the user may need to retry again or multiple times to save.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Sep 20, 15:22 EDT
Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.