All Systems Operational

About This Site

Welcome to the Learnosity API & Infrastructure status page. This page is designed to give you real-time information on the current status of Learnosity APIs, grouped by functionality and region.

Learnosity currently hosts in the following regions:

USA - based in AWS US-EAST-1 (Virginia, USA), and a small subet of services in AWS US-WEST-1 (Oregon, USA). This is the hosting location for all APIs and infrastructure served by API endpoints at *.learnosity.com or *-va.learnosity.com and *-or.learnosity.com, as well as all hosted sites provided by Learnosity (e.g. author.learnosity.com, porter.learnosity.com etc.)

Australia is our primary hosted Australia & Asia Pacific region - based in AWS AP-SOUTHEAST-2 (Sydney, Australia). This is the hosting location for all APIs and infrastructure served by API endpoints at *-au.learnosity.com.

Ireland is our primary hosted Europe, Middle East & Africa region - based in AWS EU-WEST-1 (Dublin, Ireland). This is the hosting location for all APIs and infrastructure served by API endpoints at *-ie.learnosity.com.

USA || Administration Operational
Learnosity Console Operational
USA || Authoring ? Operational
Loading & Rendering of Item / Activity List View Operational
Loading & Rendering of Item / Activity Edit View Operational
Loading & Rendering of Question Edit View Operational
Saving of Items / Activities / Tags (Author API) Operational
Uploading of Images / Audio / Video Operational
Hierarchy Browsing Operational
Logging in (Author Site) Operational
Loading & Saving Items & Activities (Legacy Author Site) Operational
Loading & Adding of Tags (Author Site) Operational
USA || Assessment ? Operational
Loading & Rendering of Questions UI Operational
Loading & Rendering of Assessment UI Operational
Fetching of Items from Learnosity infrastructure Operational
Saving of Student responses Operational
Adaptive Services Operational
Dynamic Content Generation Operational
Sending & Receiving Events API events Operational
Uploading of Rich student responses (Audio/Images/Files) Operational
Processing & availability of Rich student responses (Audio/Images/Files) Operational
Loading, rendering and capture of student annotations Operational
USA || Analytics ? Operational
Loading & Rendering of Reports Operational
Tag based Reporting Operational
Progress based Reporting Operational
Large Scale Group Reports Operational
Availability of Session Information Operational
Subscore calculation Operational
Adaptive session information Operational
LTI Grade Passback Operational
Loading & Rendering of Reports Operational
Live Progress Reporting Operational
USA || Data Centric ? Operational
Creation of Questions / Items / Activities / Tags Operational
Fetching of Questions / Items / Activities / Tags Operational
Fetching of Session information Operational
Creation of Sessions Operational
Creation of Item Pools Operational
Uploading of Image / Audio / Video Assets Operational
Updating Session Scores Operational
Scoring Operational
Creation of Group Reports Operational
USA || Miscellaneous ? Operational
90 days ago
99.94 % uptime
Today
LTI Tool Provider Operational
Support ticketing system ? Operational
90 days ago
99.91 % uptime
Today
Guided help site ? Operational
90 days ago
99.91 % uptime
Today
Documentation reference site ? Operational
90 days ago
100.0 % uptime
Today
Australia || Authoring ? Operational
Loading & Rendering of Item / Activity List View Operational
Loading & Rendering of Item / Activity Edit View Operational
Loading & Rendering of Question Edit View Operational
Saving of Items / Activities / Tags (Author API) Operational
Uploading of Images / Audio / Video Operational
Hierarchy Browsing Operational
Australia || Assessment ? Operational
Loading & Rendering of Questions UI Operational
Loading & Rendering of Assessment UI Operational
Fetching of Items from Learnosity infrastructure Operational
Saving of Student responses Operational
Adaptive Services Operational
Dynamic Content Generation Operational
Sending & Receiving Events API events Operational
Uploading of Rich student responses (Audio/Images/Files) Operational
Processing & availability of Rich student responses (Audio/Images/Files) Operational
Loading, rendering and capture of student annotations Operational
Australia || Analytics ? Operational
Loading & Rendering of Reports Operational
Tag based Reporting Operational
Progress based Reporting Operational
Large Scale Group Reports Operational
Availability of Session Information Operational
Subscore calculation Operational
Adaptive session information Operational
LTI Grade Passback Operational
Australia || Data Centric ? Operational
Creation of Questions / Items / Activities / Tags Operational
Fetching of Questions / Items / Activities / Tags Operational
Fetching of Session information Operational
Creation of Sessions Operational
Creation of Item Pools Operational
Uploading of Image / Audio / Video Assets Operational
Updating Session Scores Operational
Scoring Operational
Creation of Group Reports Operational
Ireland || Authoring ? Operational
Loading & Rendering of Item / Activity List View Operational
Loading & Rendering of Item / Activity Edit View Operational
Loading & Rendering of Question Edit View Operational
Saving of Items / Activities / Tags (Author API) Operational
Uploading of Images / Audio / Video Operational
Hierarchy Browsing Operational
Ireland || Assessment ? Operational
Loading & Rendering of Questions UI Operational
Loading & Rendering of Assessment UI Operational
Fetching of Items from Learnosity infrastructure Operational
Saving of Student responses Operational
Adaptive Services Operational
Dynamic Content Generation Operational
Sending & Receiving Events API events Operational
Uploading of Rich student responses (Audio/Images/Files) Operational
Processing & availability of Rich student responses (Audio/Images/Files) Operational
Loading, rendering and capture of student annotations Operational
Ireland || Analytics ? Operational
Loading & Rendering of Reports Operational
Tag based Reporting Operational
Progress based Reporting Operational
Large Scale Group Reports Operational
Availability of Session Information Operational
Subscore calculation Operational
Adaptive session information Operational
LTI Grade Passback Operational
Loading & Rendering of Reports Operational
Ireland || Data Centric ? Operational
Creation of Questions / Items / Activities / Tags Operational
Fetching of Questions / Items / Activities / Tags Operational
Fetching of Session information Operational
Creation of Sessions Operational
Creation of Item Pools Operational
Uploading of Image / Audio / Video Assets Operational
Updating Session Scores Operational
Scoring Operational
Creation of Group Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2020

No incidents reported today.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
Resolved - ALL LEARNOSITY APIs ARE FUNCTIONING NORMALLY .

As of 14:30 UTC, Learnosity is upgrading this incident from monitoring to resolved. While this issue is still a partial outage with Zendesk, our instance (on Pod 17) has been stable for some time. If issues resurface, we will issue another update.
Sep 9, 10:25 EDT
Update - ALL LEARNOSITY APIs ARE FUNCTIONING NORMALLY.

As of 13:00 UTC, Zendesk has partially restored service. Learnosity's support ticket system and guided help site is operational.

Learnosity will continue to monitor the issue and provide updates.
Sep 9, 09:05 EDT
Monitoring - ALL LEARNOSITY APIs ARE FUNCTIONING NORMALLY.

As of 11:47 UTC, our support ticketing system and guided help site are down due to a Zendesk outage. Our documentation reference site, http://reference.learnosity.com, is unaffected.

Our ticketing system will be restored when Zendesk resolves the issue.
Sep 9, 08:49 EDT
Sep 8, 2020

No incidents reported.