Support Portal vendor scheduling 60 minutes of maintenance downtime (1 of 4 possible)

Scheduled Maintenance Report for Learnosity

Completed

The scheduled maintenance has been completed.

Posted Jun 02, 2023 - 20:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 02, 2023 - 19:00 EDT

Update

We will be undergoing scheduled maintenance during this time.

Posted May 22, 2023 - 10:46 EDT

Scheduled

Our Support Portal vendor is scheduling 60 minutes of maintenance downtime during one of four possible windows between 2 June and 4 June 2023.

Please carefully note that this maintenance could occur on one of three consecutive days. We will schedule updates for each of the four hours to trigger convenient reminders, but we don't know when the update affecting our pod will occur, or how long the maintenance will take, as this is a third-party update.

This will only affect access to tickets during the relevant hour. Learnosity APIs will not be affected.

For more information, see https://support.zendesk.com/hc/en-us/articles/5699311663898.

Posted May 22, 2023 - 10:42 EDT

This scheduled maintenance affected: GLOBAL || Administration (Support ticketing system).