As of 17:20 UTC, after an hour of monitoring, we've seen no further delays with creating or updating content in any region.
Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.
Please reach out if you have any questions or concerns.
Posted Jun 28, 2023 - 13:28 EDT
Monitoring
[Update status to monitoring.]
Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.
Posted Jun 28, 2023 - 12:25 EDT
Update
As of 16:20 UTC, authoring queues have cleared and no further impact is detected.
Learnosity Support and Systems Engineering teams will continue to monitor the issue, and will follow on with an update as soon as possible.
Posted Jun 28, 2023 - 12:23 EDT
Investigating
As of 16:10 UTC, we are investigating possible delays in creating and updating content in the us-east-1 and eu-west-1 region.
Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Posted Jun 28, 2023 - 12:12 EDT
This incident affected: AMER || Authoring (Creating and saving of Items/Activities/Tags) and EMEA || Authoring (Creating and saving of Items/Activities/Tags).