Response Storage impaired for a small percentage of users

Incident Report for Learnosity

Resolved

Recovery procedures have been completed and all systems have been fully operational and performing at full capacity.
Sorry for any impact on our customers.

Posted May 05, 2018 - 14:26 EDT

Identified

We have identified an issue which is causing impaired service for a small percentage of users due to the failure of a DB failover. We are working to restore the DB from backup to resolve this issue.
Current ETA for this is ~1.5 hours

Posted May 05, 2018 - 11:31 EDT