All Systems Operational

About This Site

Welcome to the Learnosity API & Infrastructure status page. This page is designed to give you real-time information on the current status of Learnosity APIs, grouped by functionality and region.

Learnosity currently hosts in the following regions:

USA - based in AWS US-EAST-1 (Virginia, USA), and a small subet of services in AWS US-WEST-1 (Oregon, USA). This is the hosting location for all APIs and infrastructure served by API endpoints at *.learnosity.com or *-va.learnosity.com and *-or.learnosity.com, as well as all hosted sites provided by Learnosity (e.g. author.learnosity.com, porter.learnosity.com etc.)

Australia is our primary hosted Australia & Asia Pacific region - based in AWS AP-SOUTHEAST-2 (Sydney, Australia). This is the hosting location for all APIs and infrastructure served by API endpoints at *-au.learnosity.com.

Ireland is our primary hosted Europe, Middle East & Africa region - based in AWS EU-WEST-1 (Dublin, Ireland). This is the hosting location for all APIs and infrastructure served by API endpoints at *-ie.learnosity.com.

GLOBAL || Administration ? Operational
90 days ago
100.0 % uptime
Today
GLOBAL Administration (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Learnosity Console ? Operational
Support ticketing system ? Operational
Guided help site ? Operational
Documentation reference site ? Operational
China Accelerator ? Operational
AMER || Authoring ? Operational
90 days ago
100.0 % uptime
Today
AMER Authoring (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view ? Operational
Loading and rendering of Item/Activity Edit view ? Operational
Loading and rendering of Question Edit view ? Operational
Creating and saving of Items/Activities/Tags ? Operational
Creating and saving of Tag Hierarchies (author site) ? Operational
Creating and saving of Math Question Generation question type ? Operational
Searching Items/Activities/Tags ? Operational
Uploading of images/audio/video ? Operational
Logging in (author site) ? Operational
AMER || Assessment ? Operational
90 days ago
100.0 % uptime
Today
AMER Assessment (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI ? Operational
Loading and rendering of Items/Questions/Features ? Operational
Saving of student responses ? Operational
Branching/Adaptive services ? Operational
Self-Hosted Adaptive services ? Operational
Dynamic Content generation ? Operational
Sending and receiving Live Activity Status by User report events ? Operational
Uploading of rich student responses (audio/images/files) ? Operational
Scoring of clozeformulaV2/"Math" question type ? Operational
Processing and availability of rich student responses (audio/images/files) ? Operational
Loading, rendering and capture of student annotations ? Operational
AMER || Analytics ? Operational
90 days ago
100.0 % uptime
Today
AMER Analytics (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports ? Operational
Availability of session information ? Operational
Tag-based reports ? Operational
Progress-based reports ? Operational
Large-scale group reports ? Operational
Live Progress (Live Activity by User) report ? Operational
Learning Outcome report ? Operational
Adaptive session information ? Operational
Subscore calculation ? Operational
LTI grade passback ? Operational
AMER || Data Centric ? Operational
90 days ago
100.0 % uptime
Today
AMER Data Centric (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Creation of sessions ? Operational
Creation of Item Pools ? Operational
Updating session response scores ? Operational
Scoring endpoint ? Operational
Creation of report data sets ? Operational
Firehose ? Operational
APAC || Authoring ? Operational
90 days ago
100.0 % uptime
Today
APAC Authoring (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view ? Operational
Loading and rendering of Item/Activity Edit view ? Operational
Loading and rendering of Question Edit view ? Operational
Creating and saving of Items/Activities/Tags ? Operational
Creating and saving of Tag Hierarchies (author site) ? Operational
Creating and saving of Math Question Generation question type ? Operational
Searching Items/Activities/Tags ? Operational
Uploading of Images/Audio/Video ? Operational
Logging in (author site) ? Operational
APAC || Assessment ? Operational
90 days ago
100.0 % uptime
Today
APAC Assessment (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI ? Operational
Loading and rendering of Items/Questions/Features ? Operational
Saving of student responses ? Operational
Branching/Adaptive services ? Operational
Self-Hosted Adaptive services ? Operational
Dynamic Content generation ? Operational
Sending and receiving Live Activity Status by User report events ? Operational
Uploading of rich student responses (audio/images/files) ? Operational
Scoring of clozeformulaV2/"Math" question type ? Operational
Processing and availability of rich student responses (audio/images/files) ? Operational
Loading, rendering and capture of student annotations ? Operational
APAC || Analytics ? Operational
90 days ago
100.0 % uptime
Today
APAC Analytics (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports ? Operational
Availability of session information ? Operational
Tag-based reports ? Operational
Progress-based reports ? Operational
Large-scale group reports ? Operational
Live Progress (Live Activity by User) report ? Operational
Learning Outcome report ? Operational
Adaptive session information ? Operational
Subscore calculation ? Operational
LTI grade passback ? Operational
APAC || Data Centric ? Operational
90 days ago
100.0 % uptime
Today
APAC Data Centric (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Creation of sessions ? Operational
Creation of Item Pools ? Operational
Updating session response scores ? Operational
Scoring endpoint ? Operational
Creation of report data sets ? Operational
Firehose ? Operational
EMEA || Authoring ? Operational
90 days ago
100.0 % uptime
Today
EMEA Authoring (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of Item/Activity List view ? Operational
Loading and rendering of Item/Activity Edit view ? Operational
Loading and rendering of Question Edit view ? Operational
Creating and saving of Items/Activities/Tags ? Operational
Creating and saving of Tag Hierarchies (author site) ? Operational
Creating and saving of Math Question Generation question type ? Operational
Searching Items/Activities/Tags ? Operational
Uploading of Images/Audio/Video ? Operational
Logging in (author site) ? Operational
EMEA || Assessment ? Operational
90 days ago
100.0 % uptime
Today
EMEA Assessment (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of assessment UI ? Operational
Loading and rendering of Items/Questions/Features ? Operational
Saving of student responses ? Operational
Branching/Adaptive services ? Operational
Self-Hosted Adaptive services ? Operational
Dynamic Content generation ? Operational
Sending and receiving Live Activity Status by User report events ? Operational
Uploading of rich student responses (audio/images/files) ? Operational
Scoring of clozeformulaV2/"Math" question type ? Operational
Processing & availability of rich student responses (audio/images/files) ? Operational
Loading, rendering and capture of student annotations ? Operational
EMEA || Analytics ? Operational
90 days ago
100.0 % uptime
Today
EMEA Analytics (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Loading and rendering of reports ? Operational
Availability of session Information ? Operational
Tag-based reports ? Operational
Progress-based reports ? Operational
Large-scale group reports ? Operational
Live Progress (Live Activity by User) report ? Operational
Learning Outcome report ? Operational
Adaptive session information ? Operational
Subscore calculation ? Operational
LTI grade passback ? Operational
EMEA || Data Centric ? Operational
90 days ago
100.0 % uptime
Today
EMEA Data Centric (Summary) ? Operational
90 days ago
100.0 % uptime
Today
Creation of sessions ? Operational
Creation of Item Pools ? Operational
Updating session response scores ? Operational
Scoring endpoint ? Operational
Creation of report data sets ? Operational
Firehose ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 10, 2025

No incidents reported today.

Aug 9, 2025

No incidents reported.

Aug 8, 2025
Postmortem - Read details
Aug 8, 10:35 EDT
Resolved - As of 14:10 UTC, we've found no negative behavior in the manual update processes and attribute the short burst of jobs to uncharacteristic testing of the new manual grading workflow. The jobs queue functioned as expected, ensuring no loss of requests, and the jobs were processed in a timely fashion.

Learnosity will continue to monitor this activity for a further 60 minutes, but we are calling this resolved at this time. We apologize for the unwarranted alert.

Please reach out if you have any questions or concerns.

Aug 8, 10:19 EDT
Update - As of 13:55 UTC, all manual update jobs have been executed and the jobs queue is empty. Requests to manually update session response scores, session statuses, and session metadata should execute as expected. We are still investigating possible reasons for the blip.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

Aug 8, 09:57 EDT
Investigating - As of 13:40 UTC, we began investigating a possible issue affecting manual update jobs to session response scores, sessions statuses, and session metadata in the US-East-1 (VA) region. We saw a brief buildup in the queue for these jobs, the queue processed as expected, and is now empty. However, we're investigating further, out of an abundance of caution, to see if there are any unexpected causes for the short queue buildup.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Aug 8, 09:55 EDT
Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.